Help Center
High wiki request volume

Due to a large ticket volume, please anticipate response times of 5-7 business days. If your request is urgent (e.g. a wiki for a game releasing next week) drop us a note at https://discord.gg/rTnST57tuW and we will expedite your request!

  1. Help Center
  2. wiki.gg

wiki.gg

Welcome! Please submit a request regarding wiki.gg here. Be sure to send the ticket from the same email address that your wiki account is attached to.

For wiki admins

  • Request anonymous editing to be turned on or off

    Use this form if you wish to change whether a wiki.gg account is required to edit your wiki.

  • Request changes to a user's rights

    Select this form to request changes to a user's rights on a wiki.

  • Request analytics access

    Select this request to receive access to page view analytics for your wiki.

  • Request an extension

    Use this form if you need extensions (like Visual Editor) to be installed (or removed) on your wiki.

  • Request a custom namespace

    Use this form if you need a new custom page namespace.

  • Request a cache purge

    Use this form if you need us to refresh caches for your wiki for a lot of pages or cross-wiki resources.

  • Technical support

    Need help installing, configuring, or troubleshooting? Select this to request assistance.

  • Report a bug

    Tell us the problems you're experiencing.

  • Request review of adjustments restricted by the customization policy

    Use this form if you want to alter the blue wiki.gg bar, footer, advertisement display or cookie consent notice on your wiki in any way.

  • Other questions

    Don't see what you're looking for? Select this option and we'll help you out.

Powered by Jira Service Management
{"xsrfToken":"494e6720fddb2cccc48228e5dd2a1d7b8c8405f2_lout","branding":{"id":"3","key":"wiki","name":"wiki.gg","portalBaseUrl":"/servicedesk/customer/portal/3"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/aa299aa6-90bb-4c1d-a99b-e2698fb7ccf1/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzOTkzOGIxZC1kODlmLTQ3ZmEtYTUxOS03NzEzMjYwYmVlNmIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmFhMjk5YWE2LTkwYmItNGMxZC1hOTliLWUyNjk4ZmI3Y2NmMSI6WyJyZWFkIl19LCJleHAiOjE3NDcwODUxMDUsIm5iZiI6MTc0NzA4NDUwNX0.H8nNlo24ZqSz6jwVy71qzFuy2AQ74rVWfBHd2FQcgqM&client=39938b1d-d89f-47fa-a519-7713260bee6b&mode=fit","logoId":"aa299aa6-90bb-4c1d-a99b-e2698fb7ccf1","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#151848","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"wiki","projectId":10038,"serviceDeskId":3,"name":"wiki.gg","description":"<p>Welcome! Please submit a request regarding wiki.gg here. Be sure to send the ticket from the same email address that your wiki account is attached to.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","reqTypes":[{"id":"26","name":"Add a wiki","descriptionHtml":"<p>Tell us about yourself and about the wiki you want to open.</p>\n<p>For more info on the process see <a href=\"https://support.wiki.gg/wiki/Creating_a_new_wiki\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://support.wiki.gg/wiki/Creating_a_new_wiki</a></p>","callToAction":"Add a wiki","introHtml":"<p>Have a topic you'd like to see a wiki for on wiki.gg? Suggest it here</p>","icon":10550,"iconUrl":"https://indieio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[13],"key":""},{"id":"55","name":"Adopt a wiki","descriptionHtml":"","callToAction":"Adopt a wiki","introHtml":"<p>Use this form if the wiki already exists but doesn't have any currently-active admins, and you want to become its admin</p>","icon":10649,"iconUrl":"https://indieio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10649","groups":[13],"key":""},{"id":"20","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://indieio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[12,14,15],"key":""},{"id":"51","name":"Report a bad advertisement","descriptionHtml":"","callToAction":"Report a bad advertisement","introHtml":"<p>Select this form if you encountered a bad advertisement (or one you deem inappropriate) and want to report it.</p>","icon":10526,"iconUrl":"https://indieio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10526","groups":[16],"key":""},{"id":"22","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://indieio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[5,12,14],"key":""},{"id":"121","name":"Report browser check issue","descriptionHtml":"","callToAction":"Report browser check issue","introHtml":"<p>Use this form if you see a CAPTCHA page too often (or can't escape it) when viewing wiki.gg wikis.</p>","icon":10526,"iconUrl":"https://indieio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10526","groups":[5],"key":""},{"id":"50","name":"Request a cache purge","descriptionHtml":"","callToAction":"Request a cache purge","introHtml":"<p>Use this form if you need us to refresh caches for your wiki for a lot of pages or cross-wiki resources.</p>","icon":10477,"iconUrl":"https://indieio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10477","groups":[12],"key":""},{"id":"48","name":"Request a custom namespace","descriptionHtml":"","callToAction":"Request a custom namespace","introHtml":"<p>Use this form if you need a new custom page namespace.</p>","icon":10481,"iconUrl":"https://indieio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10481","groups":[12],"key":""},{"id":"45","name":"Request a username change","descriptionHtml":"","callToAction":"Request a username change","introHtml":"<p>Select this request if you wish your wiki account to be renamed.</p>","icon":10515,"iconUrl":"https://indieio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10515","groups":[15],"key":""},{"id":"49","name":"Request account anonymization","descriptionHtml":"","callToAction":"Request account anonymization","introHtml":"<p>Select this request if you wish to have your wiki account deleted.</p>","icon":10518,"iconUrl":"https://indieio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10518","groups":[15],"key":""},{"id":"47","name":"Request an extension","descriptionHtml":"","callToAction":"Request an extension","introHtml":"<p>Use this form if you need extensions (like Visual Editor) to be installed (or removed) on your wiki.</p>","icon":10469,"iconUrl":"https://indieio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10469","groups":[12],"key":""},{"id":"46","name":"Request analytics access","descriptionHtml":"","callToAction":"Request analytics access","introHtml":"<p>Select this request to receive access to page view analytics for your wiki.</p>","icon":10530,"iconUrl":"https://indieio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10530","groups":[12],"key":""},{"id":"53","name":"Request anonymous editing to be turned on or off","descriptionHtml":"","callToAction":"Request anonymous editing to be turned on or off","introHtml":"<p>Use this form if you wish to change whether a wiki.gg account is required to edit your wiki.</p>","icon":10499,"iconUrl":"https://indieio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10499","groups":[12],"key":""},{"id":"43","name":"Request changes to a user's rights","descriptionHtml":"","callToAction":"Request changes to a user's rights","introHtml":"<p>Select this form to request changes to a user's rights on a wiki.</p>","icon":10511,"iconUrl":"https://indieio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[12],"key":""},{"id":"88","name":"Request closure of a wiki","descriptionHtml":"","callToAction":"Request closure of a wiki","introHtml":"","icon":10511,"iconUrl":"https://indieio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[5],"key":""},{"id":"52","name":"Request review of adjustments restricted by the customization policy","descriptionHtml":"<p>You do not have to submit this form if the element you're modifying is not listed in our customization policy's \"wiki.gg\" section. You can find the policy at: <a href=\"https://support.wiki.gg/wiki/Customization_policy#wiki.gg\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://support.wiki.gg/wiki/Customization_policy#wiki.gg</a>.</p>","callToAction":"Request review of adjustments restricted by the customization policy","introHtml":"<p>Use this form if you want to alter the blue wiki.gg bar, footer, advertisement display or cookie consent notice on your wiki in any way.</p>","icon":10504,"iconUrl":"https://indieio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10504","groups":[12],"key":""},{"id":"23","name":"Suggest a new feature or improvement","descriptionHtml":"","callToAction":"Suggest a new feature or improvement","introHtml":"<p>Share your idea for a new feature or a way we can improve the wiki.gg platform!</p>","icon":10535,"iconUrl":"https://indieio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[5,14],"key":""},{"id":"17","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://indieio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[5,12,14],"key":""},{"id":"21","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://indieio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"19","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://indieio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"24","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://indieio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[],"key":""}],"reqGroups":[{"id":13,"name":"Create a new wiki"},{"id":14,"name":"General"},{"id":16,"name":"Report a bad advertisement"},{"id":12,"name":"For wiki admins"},{"id":5,"name":"Issues with existing wikis"},{"id":15,"name":"Wiki account assistance"}],"orderMapping":{"13":[26,55],"16":[51],"5":[121,22,23,17,88],"12":[53,43,46,47,48,50,17,22,52,20],"15":[45,49,20],"11":[43,46],"14":[17,22,23,20]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"WIKI","userLanguageHeader":"High wiki request volume","userLanguageMessageWiki":"<p>Due to a large ticket volume, please anticipate response times of 5-7 business days. If your request is urgent (e.g. a wiki for a game releasing next week) drop us a note at <a href=\"https://discord.gg/rTnST57tuW\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">https://discord.gg/rTnST57tuW</a> and we will expedite your request!</p>","defaultLanguageHeader":"High wiki request volume","defaultLanguageMessage":"Due to a large ticket volume, please anticipate response times of 5-7 business days. If your request is urgent (e.g. a wiki for a game releasing next week) drop us a note at https://discord.gg/rTnST57tuW and we will expedite your request!","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzOTkzOGIxZC1kODlmLTQ3ZmEtYTUxOS03NzEzMjYwYmVlNmIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDM4IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDcwODU3MDUsIm5iZiI6MTc0NzA4NDUwNX0.FeDqeLH5mHXuszP2mTNB4rQqcFQYDYSTRjf3ha0Hls0","targetCollection":"upload-project-10038","endpointUrl":"https://api.media.atlassian.com","clientId":"39938b1d-d89f-47fa-a519-7713260bee6b","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=indieio","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"494e6720fddb2cccc48228e5dd2a1d7b8c8405f2_lout","baseUrl":"https://indieio.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://indieio.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"39938b1d-d89f-47fa-a519-7713260bee6b","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"ed6b68e4b73e4643a1b7366ab8cf3534","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}